FAQs

Remove the Sprocket Rocket icon from a page

Find out where an icon on your published pages comes from.

The Sprocket Rocket theme does not add an icon, pop-up, or app shortcut to published pages, and there is no theme setting to turn one on or off.

If you see a sprocket icon in a corner of a live page, check whether you are signed in to HubSpot in that browser. HubSpot shows its own sprocket menu to signed-in HubSpot users, with shortcuts back into HubSpot. Visitors who are not signed in do not see it. You can turn it off in your HubSpot user preferences.

If the icon is still there in a private window, it comes from another script on the page. Check the page's and the site's header and footer HTML in HubSpot.

Shared asset folders

Install Sprocket Rocket modules in a folder that any theme in the portal can use.

jQuery issues

Find where jQuery is loaded on a Sprocket Rocket site and resolve conflicts.