Why are some modules locked?
Learn why a module is locked and how to unlock it.
A lock means the module is not included with the portal's license and has not been unlocked on that portal with a credit. In the Add modules palette, a locked module shows a lock icon next to its name. To hide locked modules, open the palette's gear menu and select Hide Unavailable Modules.
To unlock a module, open the module card's menu and select Unlock. You can also select Unlock beside the module in the installation's module list. Unlocking spends one credit right away, with no separate confirmation, and the app then installs the module on the portal. If the organization has no credits, the app opens Buy credits instead. That dialog also offers an unused license that covers the module, or else an upgrade for the portal. Only organization owners and admins can unlock modules or buy credits.
An unlocked module belongs to the portal where it was unlocked. To get every module in a higher plan instead, upgrade the portal's license.
See PRO vs. Stack vs. Core for plan access and billing, usage, and credits for credit management.